Privacy Policy

We collect information you provide directly — such as your name, email, and KYC documents — as well as information generated through your use of the Platform, including transactions, device data, and log information. For on-chain activity we process public wallet addresses and transaction hashes only.

We never collect, store, or request your wallet seed phrase or private keys. All blockchain transactions are signed on your own device by your wallet (e.g. MetaMask).

We use your information to operate the Platform, verify identity, process deposits and withdrawals, prevent fraud, comply with legal obligations, provide support, and improve our services.

We do not sell your personal data. We may share information with service providers under contract, with regulators or law enforcement where legally required, and in connection with a corporate transaction.

We apply industry-standard safeguards, including encryption in transit and at rest, access controls, and a double-entry ledger that produces an immutable audit trail. No system is perfectly secure, and you play an important role by protecting your credentials.

We retain personal data for as long as necessary to provide the Platform and to meet legal, accounting, and regulatory requirements.

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object to certain processing. Contact us to exercise these rights.

For privacy inquiries, email [email protected].