Frequently asked questions.
Everything you need to know about depositing, investing, and growing with AlphaSquare.
What is AlphaSquare?+
AlphaSquare is an AI-driven asset management platform. You deposit funds, invest in curated packages, earn daily accruals, and grow through referrals — all backed by a transparent, double-entry ledger.
How do I deposit funds?+
You can deposit with MetaMask (or another wallet) directly on-chain, or use supported fiat methods. Crypto deposits are verified on-chain and credited to your wallet automatically once confirmed.
Do you store my seed phrase or private keys?+
Never. MetaMask signs transactions on your own device. We only ever see your public wallet address and the transaction hash — we cannot access your funds outside the platform.
How fast are deposits credited?+
On-chain deposits are credited automatically after the required number of network confirmations — usually within a minute on low-fee networks like BSC or Polygon.
Can I send balance to another user?+
Yes. Instant peer-to-peer transfers let you send your balance to any user by email or username, with a small fixed fee shown before you confirm.
How do withdrawals work?+
Request a withdrawal from your wallet. Small amounts may be auto-approved, while larger ones go through a quick security review before being settled.
Are returns guaranteed?+
No. All investing carries risk, including the possible loss of principal. Any performance figures are illustrative, not guarantees. Please read our Risk Disclosure.
Is there a mobile app?+
Native iOS and Android apps are on our roadmap. In the meantime, the platform is fully responsive and works great on mobile browsers and inside the MetaMask app.
How does the referral program work?+
Invite others with your referral link and earn multi-tier rewards as your network grows and invests. See the Referrals page for current rates.
How do I get support?+
Open a ticket from your dashboard or email us. Our team is available to help with any account, deposit, or investment questions.
Still have questions?
We're here to help.