Refund & Early Investment Closure Policy

Before you confirm any early-closure request, the platform shows a live, itemised estimate of your refund. Use the calculator below to preview the deductions.

1. 1
   Open the investment

   Go to My Portfolio and select the active investment you wish to close.
2. 2
   Review the estimate

   The refund preview shows your principal, the early-exit fee, any earnings deduction and network fees.
3. 3
   Submit the request

   Confirm the request and provide a reason. The investment is marked pending approval.
4. 4
   Receive your refund

   Once approved, the net refund is credited to your wallet balance.

Early closure is available when all of the following are met:

• The investment is currently active (not already matured, closed or refunded).
• Any minimum holding period defined for the product has elapsed.
• The request complies with the product terms and platform rules.

An early-exit fee is applied as a percentage of your principal. The standard rate is 10%, unless a specific product defines a different rate. Where the policy deducts earnings, any returns already received are also subtracted from the refund.

Any administrative charge required to process your request is disclosed in the refund preview before you confirm. We do not apply undisclosed administrative charges.

If a refund is paid out on-chain, the applicable blockchain network (gas) fee may apply. Network fees are set by the underlying blockchain and are not controlled by AlphaSquare. They are shown separately in your estimate.

Refund requests are reviewed by our team. Once approved, the net amount is credited to your wallet balance. Processing times vary with request volume and any required verification.

Refunds are subject to approval to protect against fraud and abuse. If a request cannot be approved, you will be informed of the reason. Approved refunds are final once credited.